- 01
Where is the current loan record?
Identify loan terms, balances, parties, collateral, and status. Note where each record lives and which source staff trust when values disagree.
- 02
What history must come across?
List the payments, fees, escrow, investor activity, and servicing events needed to explain a balance or action. A current balance is not enough.
- 03
Can documents be matched to the right loan?
Check notes, statements, agreements, communications, and legal files. Flag uncertain matches for review.
- 04
Which figures need reconciliation?
Compare sample loans, balances, investor interests, and totals against the source. Record discrepancies and name an owner for each.
- 05
Who signs off before the team switches systems?
Agree on supported loan types and workflows, who will review results, and when daily work can move. A parallel run can reveal gaps while the old system is still available.
These answers define the first migration scope and show what still needs a decision.